Leiila.co Refund and Returns Policy

We at Leiila.co are committed to providing our customers with the best possible shopping experience. We understand that sometimes you may need to exchange an item, and we want to make this process as easy and convenient as possible.

Exchanges

You may exchange any unworn, unwashed, and undamaged item within 3 days of receipt for a different size or color. To exchange an item, please follow these steps

 

  1. Pack the item securely in its original packaging with all tags attached.Include a copy of your order confirmation email and a note indicating the size and color you would like to exchange for.
  2. Send us the request through mail 
  3. Please allow 5-7 business days for your exchange to be processed.

Additional Information

  • No refunds or returns will be issued for any items.
  • You are responsible for the cost of shipping both the returned item and the exchanged item.
  • You can track your order in your account page. 

Contact Us

If you have any questions about our exchange policy, please contact us by email at leiila.co@yahoo.com

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